The Office of Communications, Technology & Advancement

HelpDesk Services

HelpDesk Services

The Technology and Network Department is responsible for the management and control of networks within the SU Ag Center.

How to submit a request to the Office of Communications, Technology, and Advancement:

  • To best serve the three areas of the Southern University Agricultural Research and Extension Center and the College of Agricultural, Human and Environmental Sciences, the Office of Technology and Communications Services has implemented a helpdesk for the submission of requests and services from this office.
  • To submit a request, either email helpdesk@suagcenter.com or visit https://helpdesk.suagcenter.com to submit your request through the web portal.
  • If submitting through email, use the name of the request as the subject and include your request's details in the email's body.
  • If submitting a request through the web portal, select “New Support Ticket” and complete the form using your email address and name as the requester, the name of your request as the subject, and the details of your request in the description area. Select that you are not a robot and submit the ticket.